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• The Julia Ross Experience

The Julia Ross Experience is more than a philosophy.

It’s an experience that sets us apart from our competitors. It’s why our recruitment services are the first choice our candidates and clients, again and again.

The Julia Ross Experience is not just about what we do and how we serve our candidates and clients; it’s underpinned by the way we work as a team behind the scenes.

Candidate Care

Our Candidates are the most important asset of our business. Because we know that when we value and look after you, we attract the best quality Candidates. And quality Candidates means happy Clients.

We don’t just say that we care for our Candidates; we have a checklist in place to ensure that:

• you can access our resources to find the best positions
• you receive a response to your resume within 24 hours
• you can contact us at times that suit you
• you receive open, honest and timely communication
• you feel comfortable and welcome in our offices
• you have access to training and development
• you know what to expect from our services
• you are rewarded for a job well done.

Find out more about the Julia Ross Experience for Candidates

Client Care

We believe that the key to providing you with right candidate, on time, every time is in a genuine understanding of your needs at the outset.

From our first meeting with you through to post placement support, we’ll keep you up to date so there’s no unnecessary interruptions to your business.

The Julia Ross Experience means that you can expect:

• we’ll gather all the information we need to source a candidate with the right fit – for the job and your organisation
• quality candidates with a minimum number of reference checks
• your call will be answered every time – by someone who knows your business
• regular updates on filling the role, as well as follow up after interviews and post-placement
• behind the scenes processes to ensure accurate and timely invoicing and payment of contractors
• effective advertising that represents your brand appropriately
• quality and compliance standards to continually improve our service.

Find out more about what the Julia Ross Experience means for Clients.

Our team

Providing an outstanding JuliaRoss Experience for our Clients and Candidates doesn’t just happen on its own. It takes a committed and well trained team of the right people working behind the scenes.

It could be you.

As part of our team, the JuliaRoss Experience means you will receive:

• an hour of training from your manager each week
• support in your work through our buddy system, delivering regular updates on Clients, Candidates, schedules and team priorities
• ownership for calls, jobs, Clients and Candidates
• confidence in our compliance and quality control procedures
• weekly team meetings to discuss our goals and priorities for the week
• regular social gatherings to build on our strong team culture.

Find out more about what the JuliaRoss Experience means for working in our team, and register your interest in working with us.