Case Studies – Efficiencies and Continuous Improvement
RossJuliaRoss has a track record of being highly proficient and proactive in developing cost reduction and business efficiency strategies for our contracted clients. Our organisation-wide philosophy in building the business has been one of always providing cost-conscious, value for money service. We believe we provide an excellent service, at lower cost than others charge for a lesser service. The success of our business has been built on this approach and the fact that we deliver speaks for itself in the way our business has grown.
Case Study One - Major Telco
RossJuliaRoss has achieved for our clients, improved efficiencies and cost savings from 10% to 35% through:
- vendor discounts from leveraging buying power;
- efficiencies from process innovations and systems improvements;
- customised technology that links into existing client systems;
- improved service levels through effective contract compliance management;
- up to date records keeping through inbuilt quality control.
For example, through initiatives such as those identified above, the client has reduced its spend by 26%:
"...$648,000 directly saved on total direct costs alone...Achieved a spend proportion to budget of 74.6% for the year – compared with what would have been 88.5% without these savings… An overall direct dollar saving of 25.9%"
A.Ford - Learning and Development Manager
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