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RossJuliaRoss has a track record of being highly proficient and proactive in developing cost reduction and business efficiency strategies for our contracted clients. Our organisation-wide philosophy in building the business has been one of always providing cost-conscious, value for money service. We believe we provide an excellent service, at lower cost than others charge for a lesser service. The success of our business has been built on this approach and the fact that we deliver speaks for itself in the way our business has grown.

Several case studies of Efficiencies and Continuous Improvement are detailed below.

Case Studies – Efficiencies and Continuous Improvement

• Case Study One - Major Telco
  RossJuliaRoss has achieved for our clients, improved efficiencies and cost savings from 10% to 35% through: vendor discounts from leveraging buying power; efficiencies from process innovations and systems improvements; customised technology that links into existing client systems; improved service levels through effective contract compliance management...Read More.
• Case Study Two - Major Global Business Services Provider
  Migration of all contractors to RossJuliaRoss as the Prime Supplier, resulted in RossJuliaRoss managing agencies for an agreed term whilst allowing them ongoing margin achievement ensuring the retention to the client of high value contractors.  This solution offers cost savings with consolidated invoicing and time and management of third parties as well as...Read More.
• Case Study Three - Procedure/Specification Rationalisation – Major Bank
  In this client, our consolidated Timesheets procedures saw us rationalise the transactional noise from an invoicing perspective to the client.  We were able to reduce our invoices volume by more than 33% with one requisition being required by the bank for payment.  Payment turnaround time reduced to 3 working days of invoice receipt...Read More.
• Case Study Four - Call Centre Rationalisation
  At one point, this client had around 300 call centres in both metropolitan and regional areas, handling call mixes that lacked logical integrity and failed to take maximum advantage of workforce deployment. As the client’s largest supplier of Temporary Labour, RossJuliaRoss and the client worked together to build a new call centre model. This involved from...Read More.  
• Case Study Five – Workforce Planning Improvements
  This client is a high volume user of contract and temporary staff across many categories.  An issue arose which related to overtime charges due to hours rounding specified in the Award for temporary staff. Through standardising working hours we achieved immediate price benefits. No roundings in overtime worked and consolidation of the hourly pay rates...Read More.  
• Case Study Six – Process Standardisation
  Standardisation is effective for some clients and some types of recruitment. For one client, we standardised their recruitment processes for the same type of staff across multiple locations, and the National Account Manager personally attended each branch recruiting for the client and rolled out the procedures. Standardised client recruitment procedures...Read More.